The Nomination guidelines for the ACE Award include: the highest percentage of calls when the estimated time of arrival is achieved, consistency in response time, written appreciation from customers and percentage of calls serviced (instead of turning them away) thereby reflecting reliability and overall professionalism. ACE recipients rank in the top one percent of the towing industry’s service providers. The ACE Award is presented by American Towman Magazine, the leading trade publication serving emergency road service professionals.
The ACE Award was commemorated by an original design belt buckle. The buckles wer presented to the towing professional during the ACE Award ceremony in Baltimore, Md. in November during the world’s largest trade show and convention for emergency road service providers.