“This is the same H&R Block office that was located in the Sears at the Bradley Square Mall,” said Colene Mercer, tax pro at H&R Block at the newly opened Mouse Creek Crossing. This H&R Block office was at the Sears store for more than 10 years. Mercer has been with H&R Block for 13. “The choice of this particular location was deliberate to keep the office in the North End of Cleveland for the convenience of serving our returning clients.”
The office offers 10 tax experts with more than 50 years of combined tax knowledge and experience. Mercer and her colleagues offer tax preparation to both businesses and individuals. Both walk-in clients and appointments are available, as is a drop off service.
“We try to accommodate our drop-off clients within 24 hours from the time they drop off their paperwork,” Mercer said.
Electronic filing also is offered at this location, which is slightly different than filing online. Electronic is different, fast and not as cumbersome as regular tax filing, Mercer said.
“This year, no tax returns will be accepted by the IRS before Jan. 30,” Mercer said. “This will delay everyone’s return. However, we are preparing so our client’s will be the first to be sent out.”
The H&R Block parent company has been in business for more than 50 years.
“We take great pride in letting clients know we’ll get the best possible results for them,” Mercer said.
The office is open from 9 a.m. to 8 p.m. Mondays through Fridays, and 12 to 6 p.m. Saturdays and Sundays, but during peak tax season, office hours will be extended.