CapitalMark opens new bank in downtown Building on Church Street revitalized to serve customers
by GREG KAYLOR, Banner Staff Writer
Dec 09, 2012 | 1444 views | 0 0 comments | 10 10 recommendations | email to a friend | print
LOCATED AT 10 Church St., CapitalMark Bank has reclaimed a piece of Cleveland history by establishing business in the downtown area.
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A blending of history and tradition is the goal officials at CapitalMark Bank imagined as they revitalized and reclaimed a building to be their home.

The bank is new, but the building has been around for more than 40 years. It has and under gone a transformation reflective of the heritage of the Cleveland/Bradley County area.

CapitalMark prefers to locate offices downtown in the heart of the city, so the Church Street building was perfectly positioned for revitalization, according to bank officials.

The bank occupies 5,000- square feet of space with two other levels offering an additional 5,000 square feet each available.

The building has housed a bank in the past, making it a prime candidate for CapitalMark’s officials.

Nicholas Lillios and family own the building at 10 Church St. It was originally constructed in 1967.

“It was important for CapitalMark to invest in Cleveland’s downtown. It is meaningful to us. We hope it is meaningful to the community the bank has carefully restored and enhanced a structure that was vacant for several years, giving new life to a corner of Cleveland’s historic downtown,” said Keith Barrett, CapitalMark’s Cleveland president.

CapitalMark maintained the building’s original open floor plan, but architect Steve Billingsley of Billingsley Architecture thought the oversized lobby area could be better utilized.

CapitalMark associates and clients comfortably enjoy three offices and a conference room off the lobby.

The offices are enclosed for private conversation; however, with windows facing the lobby, the space is accessible and light.

In entering the bank, a guest may follow a symbolic Ocoee River tiled on the lobby floor. To create a comfortable and social gathering space, glass walls were installed around a seating area near a coffee bar where guests can enjoy coffee, espresso, hot chocolate or a variety of beverages while obtaining news updates on the flat-screen TV.

Blending elements of Cleveland’s history as well as some of the Ocoee Region with modern improvements was a priority for the design team and bank executives.

Interior design work was managed by Joe Thomas, who thoughtfully selected fixtures, furniture, tile, colors and art to perfectly complement the revitalized space.

Further following the theme of combining past and present, Thomas incorporated historical imagery as well as recent.

Through history, the building was bank-occupied, so many features remain relevant today. ­For example, CapitalMark maintains the original drive-through. But the bank has a modern approach, and some features had to change. For example, CapitalMark chose to remove the traditional “teller row” which speaks to banking of past days.

Removing the traditional “teller row” and placing offices off the open lobby is indicative of CapitalMark’s focus on keeping banker teams close and connected with clients.

The bank operates with a unique “One Banker, One Bank” approach. CapitalMark builds only one office in each market it serves, relying on technology and courier services to bring banking to its clients.

Although executives originally considered painting the brick exterior, Billingsley envisioned preserving the original gray glazed brick, and utilizing modern materials like metal to enhance the appearance. The end result is a clean, historically conscious finish. However, a major change to the facade was ultimately decided upon.

Billingsley realized early on an original concrete wall along Inman Street darkened the interior and kept the public from seeing into what he knew would become a vibrant business office.

Removing this exterior wall helped to brighten the interior with southern light. Energy expenses are minimized through the use of energy-efficient windows and shades. The bank garners more natural light while minimizing overheating in the summer months and now passersby have a chance to admire the renovated structure inside and out.

Through the renovation process, CapitalMark worked to implement several measures to improve energy efficiency and bring the historic space up to all modern codes.

As an example, CapitalMark took the extra step to repair and refurbish the stairwells that lead to what may become additional professional office space on the second floor. Beautification also included painting a large wall adjacent to the parking lot facing the bank.

After years of chipping and peeling, painters were able to clean up and provide the wall a crisp new look, painted with CapitalMark’s signature blue and highlighting the unique “One Banker, One Bank” model.

“Although banking is a traditional industry, CapitalMark has a fresh and welcome approach. We wanted an office that would honor the best of Cleveland’s history and speak to our unique, forward-looking model. We believe our building accurately reflects the best possible outcome of blending history and tradition with opportunity,” Barrett added.

Additionally, every client is assigned a banker team for a close, advisory relationship which will enhance and simplify the banking experience.

In Chattanooga, CapitalMark renovated the former Pioneer Bank office space on Broad Street. In Knoxville, the bank renovated the former downtown post office.

Recently, in Oak Ridge, CapitalMark renovated and opened office space in Jackson Square, the original downtown. Each location retains a unique look and feel; however, each office remains true to an elegant, yet open and accessible presentation.

Associates of the bank include Barrett, John Moses and Pam Caprara, directors of Client Services; Kym Bentley and Joyce Green, Client Services managers; and Lillie Garrett, Client Services associate.