What started as a way for a mother and two daughters to earn some extra money as teens has turned into careers for all three. Now, they all work in management for the same company.Mother Kim Million …
What started as a way for a mother and two daughters to earn some extra money as teens has turned into careers for all three. Now, they all work in management for the same company.
Mother Kim Million is the senior operations supervisor for the 11 McDonald’s restaurants of owner-operator Mark Smith, including locations in Cleveland.
After years of working for McDonald’s, daughter Brandi Shanks began working for Smith’s company. She is now general manager of the McDonald’s in Athens.
Younger sister Nikki Jarrett l followed in both of their footsteps and is now the general manager of the McDonald’s in Madisonville.
“There’s pros and cons to all being in the same company, but there’s comfort in knowing we can talk about things going on at work,” Shanks said. “We all know where each other is coming from.”
Million started working for McDonald’s at the age of 16, but she did not envision it becoming her career.
However, she was able to move up the ranks and found restaurant management was the right career for her.
Million said she tried to quit McDonald’s at age 18, but a manager encouraged her to start working toward the goal of becoming a manager herself.
Growing up in Athens, her daughters watched as she headed for work. After each of them turned 14, they also began working at McDonald’s part-time as they began attending high school.
“My mom always made sure to teach us the rules and a good work ethic,” Jarrett said.
“She always made sure I knew the rules and couldn’t get away with anything just because we’re related,” Shanks added.
Shanks recalled things like how strict her mother was about the uniforms. However, she said the experience was positive overall.
After graduating from high school, the sisters considered other careers.
Jarrett attended Cleveland State Community College, and Shanks briefly attended a different college on a softball scholarship.
However, they each came to the decision that restaurant management was also the best field for them.
“Having my daughters with me … I feel some comfort in that, because I know their work ethic,” Million said. “I know I can trust them.”
Many people work at restaurants on the path to other careers, but they reached their destination sooner. The mother and daughters said the restaurant business has been largely good to them, despite the challenges it can bring.
Now that they are general managers, Jarrett and Shanks are trying to instill the same work ethic in their employees their mother instilled in them.
“You’ve got to work hard and work the way up the ladder just like we’ve done,” Shanks advised.
While you do not always see a mother and two daughters working for the same company at the same time, Million and her daughters know what it is like to balance family and business.
As the three prepared to celebrate Mother’s Day, they anticipated doing things a little differently than usual. The COVID-19 pandemic is keeping them from seeing some of their loved ones, but they hoped to have a nice dinner with each other.
Though she has enjoyed her career, Million said her family and faith are what she values the most.
“I think we need that now more than ever,” said Million.
Print subscribers have FREE access to clevelandbanner.com by registering HERE
Non-subscribers have limited monthly access to local stories, but have options to subscribe to print, web or electronic editions by clicking HERE
We are sorry but you have reached the maximum number of free local stories for this month. If you have a website account here, please click HERE to log in for continued access.
If you are a print subscriber but do not have an account here, click HERE to create a website account to gain unlimited free access.
Non-subscribers may gain access by subscribing to any of our print or electronic subscriptions HERE