Backup 911 Center is a huge benefit

D. Gary Davis
Posted 11/14/17

There have been many quotes penned over time that have been worthy of remembering.Murphy’s Law states that “anything that can go wrong, will go …

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Backup 911 Center is a huge benefit


There have been many quotes penned over time that have been worthy of remembering.

Murphy’s Law states that “anything that can go wrong, will go wrong,” and is hailed as a rallying cry from pessimists around the globe. At the other end of the spectrum, you will find optimists and realists who have developed their own philosophy to deal with life’s unplanned difficulties that states, “Two is one, one is none.” 

This advice has been used by law enforcement, military and survivalists for many years, and it speaks truth that is needed to prepare to counteract the effects of Murphy’s Law and life’s necessary obstacles.

With redundancy at the core of its meaning, you will find that if you had two objects and one were to break, fail, become unusable or need down time, you will have the capability of an immediate and also an instant replacement. If you only have one object and were to suffer the same fate, instead of the ability to have an instant replacement you would find yourself with “none.” 

This advice has many applications for personal, business, community, regional, national and local government to learn from the successful application of this concept. Recently, we witnessed the culmination of many across our community to add even further capabilities to ensure the protection and safety of all who are blessed to call Bradley County their home, with the opening of the Bradley County 911 Emergency Communications District Backup PSAP, or Public Safety Answering Point.

The addition of this monumental improvement is literally the culmination of years of planning and design, and a multitude of meetings. This facility can now serve as an overflow for our primary operations, as a command post for a specific planned event, as a large-scale emergency or as a stand-alone center, should the primary PSAP become inoperable. With transmitters now at both locations, connected by fiber networks, there are options available to further improve our community’s safety and security.

With planning that has always included primary, secondary and even tertiary power supply and communications at the original location on Guthrie Drive, this would be negated if this area were to see the devastating effects of a natural disaster such as a tornado, fire or other means of disrupting this one facility’s ability to receive and send information to those who depend upon dispatch and 911 capabilities.

Now with another exact replication of the equipment, capabilities and facility at a secondary location within the Cleveland Police Department, we have moved much closer to being able to ensure the seamless continuity of service that not only can be available but will be within an instant of being needed.

There are many service-minded individuals across our community who gave countless hours of their time, and went above and beyond the call of duty to make this plan a reality. These would include EMA Director Troy Spence and the staff of the Cleveland-Bradley Emergency Management Agency, Cleveland Police Chief Mark Gibson, Cleveland government leaders, the multiple vendors involved in the process, Director of 911 Joe Wilson, the entire board of 911, and all who took part in this process.

It is impossible to plan for every event and obstacle that “Murphy” can place in our path each day, but with planning, working together and a cooperative community of professionals we have indeed succeeded in minimizing our reaction time along with ensuring our communication capabilities due to another devastating emergency.

Earlier, we celebrated the 20th anniversary of “going live” at our primary center on Guthrie Drive. Now, we celebrate the expanded abilities that are available due to continued cooperation.

This ability to work together for a common goal is yet another reason that our community and Bradley County truly is Tennessee at its best!


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